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Frequently Asked Questions
For any unanswered questions, reach out to our support team via email. We'll respond as soon as possible to assist you.
The Money Talk: What This Actually Costs (And Why It's Worth Every Penny)
Starting at $149/month, all-inclusive. This covers your doctor visit, personalized plan, medication (when approved), shipping, and ongoing support. No hidden fees or surprise charges – just one monthly price for everything you need. Our transparent pricing gives you predictable costs without insurance hassles, since many insurance plans don't cover weight loss medications anyway.[1]
Is $149 Really All I Pay? No Sneaky Charges Later?
That's it. One monthly price covers everything: doctor consultations, medication (when prescribed), shipping, 24/7 support. No consultation fees, no shipping charges, no "activation fees" or other BS. Compare that to insurance copays, prior authorization battles, and pharmacy runarounds.
What If Insurance Won't Cover This Anyway?
Most insurance plans either don't cover GLP-1s for weight loss or make you jump through impossible hoops. Our self-pay model means you get treatment now, not after months of denials and appeals. Plus, you know exactly what you'll pay every month—no surprise bills.
Can I Cancel Without Getting Trapped in Some Contract?
Cancel anytime, no penalties, no guilt trips. If you're not seeing results, talk to your doctor first—they can often adjust your treatment. But if you want out, you're out. Simple as that.
Is This Legit or Another Internet Weight Loss Scam?
RxION is a real medical service with licensed U.S. doctors who follow strict safety protocols. Your medications come from licensed U.S. pharmacies, not sketchy overseas sources. We're HIPAA-compliant and transparent about our process—unlike scam sites that hide their doctors or pharmacy sources. Clinical studies show GLP-1 medications have an established safety profile when prescribed properly by medical professionals.[2][3]
How Do I Know You're Not Just Selling Sugar Water?
We provide FDA-approved medications like Ozempic® and Mounjaro®, or high-quality compounded versions from accredited U.S. pharmacies. Every prescription is written by a licensed doctor and filled by Pharmacy Hub in Miami, Florida—a fully licensed pharmacy that meets all state and federal regulations.
What Makes You Different from Those Sketchy Online "Pharmacies"?
Real board-certified doctors (not just nurses), ongoing medical supervision, FDA-approved medications from licensed U.S. pharmacies, and actual support throughout your journey. The FDA has warned about safety risks with cheaper, unregulated versions that can have dosing errors and quality issues.[4]
Is My Personal Info Actually Safe With You?
HIPAA-compliant with bank-level encryption. Your health and payment information is protected by the same security standards as major hospitals. We don't sell your data, period.
What Actually Happens When You Start: Results, Timeline, and Reality Check
Your medication ships within 5-7 days after your doctor visit. Most people notice reduced appetite within the first week—that constant "food noise" finally quiets down. Meaningful weight loss kicks in within 2-4 weeks.[5][6] Peak results happen between months 4-5, with clinical studies showing 12-16% average body weight loss over 68 weeks.[7][8]
But Seriously, When Will I Actually See the Scale Move?
Week 1: Appetite changes, less food obsession. Weeks 2-4: First pounds come off. Months 2-3: Steady progress, clothes fit better. Months 4-5: Peak weight loss phase. Month 6+: Maintaining your new normal.[5][6][7][8]
What If I'm a "Slow Responder"—Will This Still Work?
Every body responds differently, which is why you have a real doctor monitoring your progress. If results are slower than expected, they can adjust dosing or try a different GLP-1. Major trials show these meds work for most people—it's about finding what works for YOUR body.[7][8]
Do I Have to Change My Whole Life or Will the Meds Do the Work?
The medication makes healthy choices easier by reducing appetite and cravings. You don't need extreme diets—the meds naturally help you eat smaller portions. Clinical studies included lifestyle counseling, but the heavy lifting comes from fixing your hunger signals.[7][8]
The Side Effect Truth (And How We Actually Help You Through Them)
Most common side effects are stomach-related—nausea, maybe some diarrhea—typically during the first few weeks as your body adjusts.[9] Your doctor explains everything during your consultation and provides specific guidance for managing symptoms. You can message your provider anytime with concerns, plus 24/7 chat support means you're never dealing with side effects alone.
Will I Be Puking My Guts Out Like I've Heard?
Most people experience mild nausea that improves within 2-3 weeks. Your doctor starts you on a low dose and gradually increases it, which minimizes side effects. Pro tips for managing nausea are included with your treatment plan.[9]
What If Side Effects Are Too Much—Am I Stuck?
Your doctor can adjust your dose, switch medications, or prescribe anti-nausea meds if needed. You're in control—if it's not working for you, we'll find something that does or you can stop treatment.
How Fast Can I Get Help If Something Feels Wrong?
Urgent medical questions get priority response. Regular medical questions typically answered within 1-2 business days. Our 24/7 chat team handles non-medical issues immediately. You're never on your own.
The Medical Stuff: Real Doctors, Real Support, Real Results
Our process is 100% virtual but 100% legitimate. You'll complete an intake form, meet with a licensed provider via telemedicine, and get your prescription delivered. Research shows telehealth GLP-1 consultations can be as effective as in-person visits when proper protocols are followed.[10] Board-certified doctors create personalized plans based on your health history and goals.
Do I Actually See a Real Doctor or Just Fill Out Forms?
You have a real consultation with a licensed, board-certified physician. They review your health history, discuss your goals, explain the medications, and create a personalized treatment plan. This isn't some questionnaire-to-prescription pipeline.
How Often Do I Check In With My Doctor?
Regular check-ins (usually monthly at first) to track progress and adjust treatment. Clinical studies show regular follow-up improves both safety and results.[11] Plus, you can message them anytime through our secure platform for medical questions.
What Exactly Makes Someone "Eligible" for Treatment?
Typically BMI 30+ or BMI 27+ with weight-related health issues (like high blood pressure or diabetes). These are the same criteria used in major clinical trials. Your doctor evaluates your complete health picture, not just numbers.[7][8]
The Long Game: What Happens After You Lose the Weight?
Clinical studies prove sustained weight loss for up to 2 years with continued treatment—the STEP 5 trial showed 15.2% weight loss maintained over 104 weeks.[12] But here's the reality check: studies also show people regain about 2/3 of lost weight within a year of stopping.[13] This isn't a failure—it's proof that obesity is a chronic condition requiring ongoing treatment, like diabetes or hypertension.
So I Have to Take This Forever?
Most people need long-term treatment to maintain results. Think of it like blood pressure meds—they work while you take them. Your doctor will help determine the best maintenance plan for your situation.[12][13]
What Makes GLP-1s Better Than Every Other Weight Loss Thing?
Numbers don't lie: STEP trials showed 12-16% average weight loss with GLP-1s versus 2-3% with diet/exercise alone. That's 4-5x more effective. Plus it's sustainable—unlike crash diets that always fail.[7][8][14]
Will I Learn to Give Myself Shots? (Spoiler: It's Not That Bad)
The injection pens use tiny needles—most patients say it's easier than expected. We provide step-by-step videos and guides. After the first week, it becomes as routine as brushing your teeth.
References
[1] Our transparent self-pay pricing model based on current market analysis and insurance coverage limitations for GLP-1 medications [2] Smits MM, Van Raalte DH. Safety of Semaglutide. Front Endocrinol (Lausanne). 2021;12:645563. doi:10.3389/fendo.2021.645563 [3] Bergmann NC, Davies MJ, Lingvay I, Knop FK. Semaglutide for the treatment of overweight and obesity: A review. Diabetes Obes Metab. 2023;25:18-35. doi:10.1111/dom.14863 [4] FDA's Concerns with Unapproved GLP-1 Drugs Used for Weight Loss. FDA Safety Communication. 2024. [5] Mayo Clinic Diet. How fast does semaglutide kick in. https://diet.mayoclinic.org/us/blog/2024/how-fast-does-semaglutide-kick-in/ [6] Richland MD. Timeframe: How Long Does it Take for Semaglutide to Work? https://www.richlandmd.com/cosmetic/how-long-does-it-take-for-semaglutide-to-work/ [7] Wilding JPH, Batterham RL, Calanna S, et al. Once-Weekly Semaglutide in Adults with Overweight or Obesity. N Engl J Med. 2021;384(11):989-1002. doi:10.1056/NEJMoa2032183 [8] Davies M, Færch L, Jeppesen OK, et al. Semaglutide 2·4 mg once a week in adults with overweight or obesity, and type 2 diabetes (STEP 2): a randomised, double-blind, placebo-controlled, phase 3 trial. Lancet. 2021;397(10278):971-984. doi:10.1016/S0140-6736(21)00213-0 [9] FDA prescribing information and clinical trial safety data for GLP-1 receptor agonists [10] Kommu S, Whitfield P. Semaglutide. StatPearls. 2024. https://www.ncbi.nlm.nih.gov/books/NBK603723/ [11] Ghusn W, De la Rosa A, Sacoto D, et al. Weight Loss Outcomes Associated With Semaglutide Treatment for Patients With Overweight or Obesity. JAMA Netw Open. 2022;5(9):e2231982. doi:10.1001/jamanetworkopen.2022.31982 [12] Garvey WT, Batterham RL, Bhatta M, et al. Two-year effects of semaglutide in adults with overweight or obesity: the STEP 5 trial. Nat Med. 2022;28(10):2083-2091. doi:10.1038/s41591-022-02026-4 [13] Wilding JPH, Calanna S, Davies M, et al. Weight regain and cardiometabolic effects after withdrawal of semaglutide: The STEP 1 trial extension. Diabetes Obes Metab. 2022;24(8):1553-1564. doi:10.1111/dom.14725 [14] Ryan DH, Yockey SR. Weight Loss Medications: An Evidence-Based Review. Mo Med. 2017;114(4):238-245.